Privacy Policy
This privacy policy sets out how roblindaphotography uses and protects any information that you give us when you use our website, make an enquiry or booking.
Roblindaphotography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website or on the telephone, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. Any changes to the Privacy Policy will be communicated via our website and email.
What We Collect
We may collect, store and use the following kinds of personal information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
- information that you provide to us for subscribing to our website services, email notifications and/or newsletters
- information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails, newsletters or other marketing communications about new products and services
- We may periodically send promotional emails, newsletters or other marketing communications about new products, special offers or other information which we think you may find interesting, including services associated with studio photography using the personal information which you have provided
Do We Share Your Data?
We do not share or sell any data that we receive with any third party.
We use a gallery viewing where your images will be uploaded to this website. The images on here will be protected by a password and only accessed by people you allow to do so. These will remain on here for no longer than 3 months after which they will be deleted.
Security
We take the security of data very seriously. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, or in person.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links In Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, or on our exhibition stand, there will be an opt-in box to demonstrate you are allowing us to use your data for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by referring to the contact section below.
You may request details of personal information which we hold about you under the Data Protection Act 2013. If you would like a copy of the information held please write to the office address at the end of this policy.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect. If you would like us to remove your data from our records, please contact us using the details below. If you would like your images to be deleted alongside your personal details, please inform us. We will do this within a one-month period.
Keeping Your Information
Due to the nature of our business, we keep personal details such as name/address/email address and previous visit information on our secure database. The data will be kept on our secure database for marketing purposes until we are made aware that you no longer want to hear from us. Our images from your session may be kept up to but not guaranteed, a period of 5 years and then deleted. The images kept cannot be identified to a specific person without access to both our secure password protected database and secure servers - both of which can only be accessed by members of staff.
Contacting Us
Please also feel free to contact us if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights. You may contact us at roblindaphotography.co.uk or at our mailing address below:
23 Marks Court
Southend On Sea
Essex
SS1 2RH
Your Personal Data:
What we need
This website will be what is known as the "Controller" of the personal data you provide to us, which may include name, address, email and so on.
Why we need it
Your data is collected primarily for fulfilment of your orders and relaying of messages you send through this website.
What we do with it
Your data provided to this website is relayed to the website owner, and is archived by the website service provider Theimagefile.com. The service provider data archive exists primarily in Ireland.
How long we keep it
Your online order data is stored for a number of years as required by tax law. Some aspects of your online order data can be anonymised at your request and to the extent allowable by law. Your other non-order data (i.e. marketing or messaging data) can be deleted or anonymised at your request, as per requirements of General Data Protection Regulation (GDPR). You may also unsubscribe from marketing communications at any time.
What are your rights?
If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Unless otherwise stated in this document, the managing director of this website acts as the EU Data Protection Officer (DPO) and can be reached from the contact page of this website.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).
What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by other websites who serve up content on that site ("third party cookies").
Cookies on this website
This website uses cookies for a variety of different purposes. These include those that are "strictly necessary" for technical reasons; those that enable a personalized experience for visitors and registered users; and those that interact with selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking a "like" button. Below is a description of each category of cookies that are in use, along with specific examples.
Strictly Necessary
These are the cookies that are essential for websites to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual "carts" on sites that have an e-commerce functionality:
sid - temporary session cookie identifier, used for login sessions and shopping cart
tif_cem - temporary session cookie for current email, used for secure albums requiring email login
tx1_EGS - temporary session cookie storing search term for album searches
tx1_fmm - temporary session cookie allowing viewing desktop site from mobile & vice versa
Unless otherwise noted below, we do not use persistent cookies, nor cookies for optional functionality, AB testing, performance, advertising and so on.
Third Party/Embedded Content
This website may make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo, or tracking services such as Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
Controlling cookies
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based) or aboutads.info (US based).
It's important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.
Web beacons and other tracking technologies
Both websites and HTML e-mails may also contain other tracking technologies such as "web beacons". These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.